Privacy Policy

Effective Date: August 2024

Last Updated: August 2024

1. Introduction

LK Software Solutions Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and contact form.

2. What Personal Data We Collect

When you contact us through our website form, we collect the following personal information:

• Name: To identify and address you in our response
• Email address: To respond to your inquiry
• Message content: To understand and respond to your specific request or question

We do not use cookies, tracking pixels, or any other tracking technologies on our website.

3. How We Use Your Data

We use your personal data solely for the purpose of:

• Responding to your inquiry or contact request
• Providing information about our services that you have requested
• Maintaining records of our business communications

We do not use your data for marketing purposes unless you specifically request it.

4. Who We Share Your Data With

Your data may be processed by the following third-party services:

• Vercel: Our website hosting provider (data processing)
• Resend: Our email service provider for sending and receiving messages

We do not sell, rent, or share your personal data with any other third parties.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

• Contact form submissions: Up to 12 months from submission date
• Email correspondence: Up to 12 months from last communication

Data may be retained longer if legally required or with your explicit consent.

6. Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your personal data

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure HTTPS encryption for all data transmission
• Regular security updates and monitoring
• Limited access to personal data on a need-to-know basis

8. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA) by our service providers (Vercel and Resend). These transfers are protected by appropriate safeguards including adequacy decisions and standard contractual clauses.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us